Frequently Asked Questions

User can directly search BizRakShak app on play store and download the app.

Anyone running a business dealing with customers and suppliers can enroll on BizRakShak. You need to be over 18 years of age and have a valid India mobile phone number.

We will authenticate you with a One Time Password (OTP) sent to your registered mobile number. To create your profile, we ask for basic information like your name, your business name, address, products you deal in, etc.

Currently, BizRakShak works only on android phones. Our team is working on iPhone version, and it will be released soon. Stay tuned.

At present, BizRakShak is free to download and use. The company reserves the right to charge subscription fee in future.

Individuals are welcome to download and use BizRakShak. But, please note that the platform is designed for b2b use.

Other users can see the review submitted by you but they cannot see your identity. Your identity is known only to BizRakShak but is not disclosed to other users of the BizRakShak app.

At present, the users can not modify the reviews once submitted. If there is a need to modify a review, please write to contact@bizrakshak.com with relevant details.

It is not possible to modify the review submitted by another user. If there is a pressing need to modify the review, please write to contact@bizrakshak.com with relevant details.

Its possible to challenge and dispute a review about yourself. Please write to contact@bizrakshak.com with relevant details.

BizRakShak will ask for documents like authority letter, copy of invoice, party ledger, CA certificate etc to start recovery on your behalf

The charges vary on case-to-case basis depending on factors like age of bad debt, amount, etc. Charges normally vary from 10-25% of the amount recovered. Please contact BizRakShak for details.

When you submit review of other business that are your customers, its called a customer review. Our customer reviews are focused on payment behaviours.

When you submit a customer review and BizRakShak, we inform your customers about the reviews. Once a customer knows that their payment behaviour is being monitored and reported, they are more likely to pay you on-time. Moreover, other businesses will also benefit from your reviews as you have benefited from theirs.

When you submit a review of other businesses that are your suppliers, it is called a supplier review. Our supplier reviews focus on on-time delivery, quality, etc.

When you submit a supplier review and BizRakShak, we inform your suppliers about the reviews. Once a supplier knows that their supply behaviour is being monitored and reported, they are more likely to provide their best service. Moreover, other businesses will also benefit from your reviews as you have benefited from theirs.